Privacy Policy
CoachX is committed to protecting your privacy. This policy explains what personal information we collect, how we use and protect it, and the rights you have over your data.
1. Introduction
CoachX is committed to protecting your privacy. This policy explains what personal information we collect, how we use and protect it, and the rights you have over your data.
2. Data We Collect
We collect the following types of information:
- Account Information: Email, username, and password (stored in encrypted form)
- Fitness Data: Training and wellness data synced from connected devices and platforms, including heart rate, pace, distance, HRV, sleep, and workout details
- Usage Data: Conversations with the AI coach, generated training plans, and service usage
- Technical Data: Device type, app version, and log data used to operate and secure the service
3. How We Use Your Data
Your data is used to:
- Provide and operate our services
- Generate personalized training recommendations and plans
- Analyze usage patterns to improve the user experience
- Send important service updates
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, and secure server infrastructure. No method of transmission or storage is completely secure, but we work to protect your information.
5. Third-Party Services
We integrate with the following third-party services, which may process data on our behalf or under their own privacy policies:
- Intervals.icu — fitness data sync and workout push
- COROS — device and activity data sync
- Strava — activity data sync and login
- Watchletic — workout and activity data
- Apple Health & Google Health Connect — health and activity metrics
- LemonSqueezy, Apple App Store, Google Play & RevenueCat — subscription and payment processing
- OpenAI & Anthropic — AI conversation processing
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the service. When you delete your account, we remove your personal data, except where retention is required by law.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
8. Contact Us
For privacy concerns, contact us at: [email protected]
